Customer responsible for lost or damaged item upon return shipping. Customer is responsible for return shipping and cost. The Inogen At Home GS-100 must be in an UNUSED condition, in it's original box/packaging, with all accessories and manuals/instructions included inside. Return Policy for Portable Oxygen Concentratorsģ0 Day Return with 20% re-stocking fee. If you receive a damaged product we will replace any damaged or defective parts or replace the product at manufacturer's discretion. If it is defective, damaged or short an item please notify us within 3 business days of delivery. Inspect Your Product When It Arrivesĭamaged or Defective Products: Please inspect your package when it arrives. The buyer is responsible for return postage costsĪll credits will be given after receipt and warehouse inspection approval.Items sent without an RA number cannot be credited.Report via phone or email a tracking number to customer service.Warehouse must receive item within 15 days of an RA# being issued.
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